Question 1

Are your displays medical grade?

Accepted Answer

Yes. We use primary diagnostic monitors that meet DICOM standards — including luminance, contrast ratio, and viewing angle compliance.

Question 2

Is your system HIPAA-compliant?

Accepted Answer

Yes, our system is fully HIPAA compliant. We have implemented robust administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and security of protected health information (PHI). This includes secure data transmission, encrypted storage, strict access controls, and regular compliance audits tailored to the needs of radiology reporting.

Question 3

Who reads the scans?

Accepted Answer

All reports are reviewed by a board-certified dental and maxillofacial radiologist with extensive experience in CBCT interpretation.

Question 4

What types of scans do you interpret?

Accepted Answer

We report on CBCT, OPG, periapical, bitewing, and cephalometric scans — as well as offering advanced services like ID canal marking and TMJ/airway analysis.

Question 5

Do you screen for incidental findings?

Accepted Answer

Yes. Any urgent or significant findings are communicated directly and promptly to the doctor.

Question 6

How much do your reports cost?

Accepted Answer

Our pricing is based on how many reports you submit each month. The more you use us, the more you save — and your tier updates automatically based on monthly usage. No need to sign up for a specific plan.

BRONZE
Smaller clinics / occasional use
📄 1–20 reports per month
• CBCT: $115 per report
• 2D Reporting: $65 per report

SILVER
Growing practices / regular reporting
📄 21–40 reports per month
• CBCT: $95 per report
• 2D Reporting: $60 per report

GOLD
High-volume clinics / regular partners
📄 41+ reports per month
• CBCT: $80 per report
• 2D Reporting: $55 per report

Question 7

How quickly will I receive my report?

Accepted Answer

Standard turnaround is 72 hours. Express reporting (24-48 hours) is available for urgent cases — just let us know when submitting your scan.

Question 8

How do I send you a scan?

Accepted Answer

We use a secure, encrypted platform for all scan uploads and report exchanges. Your patient data is protected, and emails are used for notifications only.

Question 9

Can I request a second opinion or consultation?

Accepted Answer

Yes — we’re happy to provide additional insight or second opinions on complex or unclear cases. Just include your concerns when submitting.

All you need to know

Have a question that's not answered?

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All you need to know

Have a question that's not answered? Get in touch

Have a question that's not answered?

Get in touch